🔥 LIMITED-TIME GRAND OPENING OFFER · FREE STANDARD SHIPPING · DUTIES & TAXES INCLUDED
Business transparency
Business Information & Policies
Autolind is operated by a registered Chinese company serving EV owners through autolind.com. This page explains who operates the store, where orders are handled and how customers can contact us.
Verified contact and operating information
At a glance
Clear information before you order
We publish our business, fulfilment and customer-service details so customers can understand who they are purchasing from and how their orders will be handled.
1–3 business days
The usual processing time before an order is handed to the carrier.
10–20 business days
Typical transit estimate after dispatch. Actual delivery can vary by destination and customs conditions.
Within 1 business day
Our normal response target during published support hours.
Store operator
Legal business entity
Kunshan Duolinda Electronic Commerce Co., Ltd.
昆山市多邻达电子商务有限公司
Romanized registered name: KUNSHANSHIDUOLINDADIANZISHANGWUYOUXIANGONGSI
91320583MAEXTCGU0C
Company registration identifier issued in the People’s Republic of China.
Locations
Registered, operating and return addresses
Each address below is labelled according to its business function.
Company registration location
Room 1405, Building 80, Vanke Meili Garden,
Huaqiao Town, Kunshan, Suzhou,
Jiangsu Province, China
中国江苏省苏州市昆山市花桥镇万科魅力花园80号楼1405室
Customer service and business operations
Room 1102, Building 5, Lane 1155, Haibo Road,
Jiading District, Shanghai, China
中国上海市嘉定区海波路1155弄5号楼1102室
Order fulfilment location
Room 1102, Building 5, Lane 1155, Haibo Road,
Jiading District, Shanghai, China
Orders are prepared for international dispatch from this location.
Returns accepted after authorization
Room 1102, Building 5, Lane 1155, Haibo Road,
Jiading District, Shanghai, China
Postal Code: 201803
Please contact us before sending a return. Include your order number so the parcel can be identified and processed.
Returning a parcel without contacting us first may delay identification
and processing. Please review our Returns, Refunds & Warranty Policy
before mailing an item.
Customer care
Contact Autolind
For product compatibility, delivery, returns or an existing order, contact us through one of the channels below.
service@autolind.com
Please include your order number when contacting us about an existing purchase.
+86 186 2128 2783
Messaging is recommended for international customers.
Monday–Friday, 10:00–19:00
China Standard Time (UTC+8), excluding applicable public holidays.
Within 1 business day
Complex compatibility, carrier or claim cases may require additional investigation.
Fulfilment
International shipping information
1–3 business days
In-stock orders are normally prepared and handed to the carrier within this period after payment confirmation.
Usually 10–20 business days
Transit time begins after dispatch. Remote destinations, customs inspections, weather and carrier disruptions may extend delivery.
United States, Canada, United Kingdom and Australia
Product availability and delivery eligibility are determined by the destination selected at checkout.
Free Shipping & Duties Included
For orders shipped to the United States, Canada, the United Kingdom and Australia, standard shipping and applicable import duties are included in the checkout price.
Customers in the four supported destinations should not be asked to
pay an additional standard import-duty charge on delivery. If a
carrier makes an unexpected payment request, do not pay it immediately;
contact service@autolind.com
with the notice and your order number so we can investigate.
Store policies
Read before purchasing
These pages explain shipping, returns and personal-data handling in more detail.
Brand relationship
An independent EV accessories brand
Autolind is an independent automotive-accessories brand operated by Kunshan Duolinda Electronic Commerce Co., Ltd. We work with manufacturing partners to develop, source and inspect compatible accessories for selected vehicles.
Autolind is not affiliated with, authorized by, endorsed by or sponsored by Tesla, NIO, Xiaomi, XPENG, BYD or any other vehicle manufacturer referenced on this website. Vehicle and company names are used only to explain product compatibility. All trademarks belong to their respective owners.
Compatibility, package contents, dispatch status and product specifications may differ between models. Customers should review the individual product page and confirm the vehicle model, model year, market version, display size and orientation before ordering.
Last updated: 2 August 2026. This information may be updated when our business operations or fulfilment arrangements change. Nothing on this page limits mandatory consumer rights applicable in the customer’s country or region.
